Zoom Event Manager - Braver Angels

Zoom Event Managers

Zoom Event Managers do a variety of tasks, from simply admitting people from the virtual waiting room to the more complex job of managing breakout rooms.

With many Braver Angels events occurring online, there’s an immense need for Zoom Event Managers who work behind the scenes to help these events go smoothly. There are roles available for people with a wide variety of skill and experience levels, and our tech experts will work closely with you to ensure you can be highly effective in handling our events.

Prerequisites

Specialized Roles

This is the basic ZEM role, which the other roles require to first complete training of this role. PMs are our utility players, managing a wide range of tasks at once, from monitoring participants for sound and video issues and helping them through tasks like renaming themselves, to sending important messages and links into the chat.

 PMs must always be vigilant for attendees who might cause a disruption, either intentionally or not, including re-admitting anyone dropped from a call.

Our online events rely on Zoom breakout rooms for various purposes, from rooms of two for paired skills practice, to rooms with a group of Reds or Blues to work through a Stereotypes exercise, to multiple debate rooms with hundreds of people.

 Our BRMs are able to keep an eye on all breakout rooms simultaneously and have the ability to adjust the breakout room configuration quickly and on the fly.

This role is vital to ensuring that our Online Debates are lively and engaging. The whips monitor the audience, keeping an eye out for potential speakers and questioners, and ensuring that it’s not just the most outspoken people who get a platform.

 Our Online Debates have grown at such a rate that they’d be impossible to manage without a small team working the audience.

It’s not just Zoom that can be a challenge for our attendees; sometimes their sound cuts out or they have trouble with their web connection. Our Troubleshooters generally have a tech background, enabling them to help out in a variety of frustrating situations, especially for inexperienced participants.

 Troubleshooters are busiest at the start of the event, and are available to help out via Zoom chat, text and phone.

FAQ

Braver Angels will provide ongoing support, helping you to keep up with best practices and updates to the Zoom platform. We have a monthly optional meeting for Zoom Event Managers to build our community. You’ll also have a chance to pay it forward and help train other Event Managers.

One simple way to test this is to take one of our workshops online. If you have frequent issues such as frozen video or dropped audio on Zoom, your Internet connection may not be stable enough for this role.

Unfortunately, no. We recommend using at least one 15″ main screen, and we strongly recommend a second display.

Braver Angels Support